Moodle for Faculty FAQs

Course Questions:

Q. How do I create a course?
Q. How do I backup a course?
Q. How do I import a previous course within Moodle into a new Moodle course?
Q. How do I import a backup .zip file into a new Moodle course?
Q. How do I export and store the grades from the gradebook?
Q. How do I upload a file to Moodle?

Q. What to select in Migration of Old Course File dropdown?

Enrollment Questions:

Q. How do students enroll in a class?
Q. How does a student unenroll from a class?
Q. How to make the course visible/available to students?


Working in Moodle Questions:

Q. How do I e-mail students from Moodle?
Q. How do I add an assignment?
Q. Why can't I upload a file to Moodle?
Q. Why do I get an error message when I try to right-click copy/paste/cut?
Q. How do I create a hyperlink?
Q. What is the group button? How does it work?
Q. How do I use Spellchecker?
Q. How do I expand the TinyMCE editor toolbar?
Q. How do I change the text editor toolbar?
Q. Why isn't my imported external tool working?
Q. Why won't my external tool launch?
Q. Why do I get an error when I click on the external tool?
Q. How to move objects within a Moodle course?

Discussion Forum Questions:

Q. How do I add a discussion forum?
Q. How do I stop/start receiving e-mail from a discussion forum?
Q. How do I enable guests to post in a forum?
Q. How do I see unread forum post?


Course Questions

Q. How do I create a course?
A. ITS will automatically create the Moodle course(s) each term. If you need a course created for a group, committee, etc. please complete the Faculty Course Request Form and click "Submit." After submitting your request, you will receive an electronic receipt via email. Allow up to 48 hours for your course request to be processed.

Q. How do I backup a course?
A. It is recommended that you backup your course each term. Moodle is set to automatically backup your course once a week. These backups run overnight and are stored as an .mbz within your course webpage. To find the backup, click on Settings > Restore. Find the most recent backup file listed and click on Download to download the .mbz file to your computer.

  • Course files: This backs up any file stored in the files area for the course.

Manual Course Backup

If you would like to choose which files to backup, follow these steps:

Go to Settings > Course administration > Backup

  1. Initial settings - Select Activities, Blocks, Filters and other items as required then click the Next button.

** Users with appropriate permissions, such as administrators and managers, can choose whether to include:

    1. Users - This backs up the user accounts for everyone in the course. If you select None, then no user data will be backed up.
    2. Anonymize User information – Protects user identities.
    3. User role – Copies custom role setting
    4. Activities
    5. Blocks
    6. Filters
    7. Comments
    8. Calendar Events
    9. User completion details
    10. Course logs - This backs up all course activity logs.
    11. Grade history

  1. Schema settings - Select/deselect specific items to include in backup then click the Next button
  2. Confirmation and review - Check that everything is as required, using the Previous button if necessary, otherwise click the 'Perform Backup' button
  3. Complete - Click the Continue button
  4. You will be taken to the backup data directory in the files area for your course. To download the file to your local computer, click the download link to download the .mbz file to your desktop.

A backup file (with distinctive .mbz extension to avoid confusion with .zip files) is then saved in the course backup area.

Q. How do I import a previous course into a new Moodle course?
A. If you would like to import course material from a previous course into a new Moodle course, follow these steps:

Course activities and resources may be imported from any other course that the teacher has editing permissions in. This will allow teachers to re-use instead of re-creating one or more activities or resources.

Import course data is similar to a backup and restore process and does not include any user data.

How to import activities or resources

    • In Course Administration>Settings, click on the Import link:

import link

    • Select the course you wish to import from and click Continue.

import data list

    • You will be presented with the "backup settings" page. Use the check boxes for import activities, blocks and or filters as types of items which will show on the next screen.  If importing the entire course, simply click the "Jump to final step" button.  If you only want to import specific items, click "Next"

backup settings

    • Select the items you want to include in the import in the Schema settings step.

schema

    • Review and click Perform import or click the cancel or previous buttons. The confirmation page will place green check marks and red marks next to the backup settings and include item list for you to review.

verify

  • You should see the "Import complete. Click Continue to return to the course." message, or an error message indicating that the import process did not take place.

Q. How do I import a backup .mbz or .zip file into a new Moodle course?
A.  A course backup file (.mbz or .zip) may be restored from within any existing course for which you have permission. During the restore process, you will be given the option to restore as a new course or into an existing course.

  1. Go to Settings > Course Administration > Restore
  2. Upload the backup file or choose a file in the course backup area or user private backup area and click Restore (NOTE:  If you reserve an error message about the file type, please verify that you are loading a .zip or .mbz file and press continue)
  3. Confirm - Check that everything is as required then click the Continue button
  4. Destination - Choose whether the course should be restored as a new course or into an existing course then click the Continue button
  5. Settings - Select activities, blocks, filters and possibly other items as required then click the Next button
  6. Schema - Select/deselect specific items and amend the course name, short name and start date if necessary then click the Next button
  7. Review - Check that everything is as required, using the Previous button if necessary, then click the 'Perform restore' button
  8. Complete - Click the continue button

Course restore area

Q. How do I export and store the grades from the gradebook?
A. At the end of each semester you should export your gradebook and store the file for future reference.  Here is how to do it:

1.  Click the Export Tab in the Gradebook

2.  Then click Excel Spreadsheet

3.  Review and Select the items you want to include in the export

4.  Click Submit - a screen should appear with a preview

5.  Click Download on the preview screen

6.  Save the file to your computer

Q. How do I upload a file to Moodle?

Dragging and Dropping Files into a Moodle Course

Step 1:On your course home page, click Turn editing on (top right). Editing icons and links will appear.

editing button

Step 2:Locate the Topic or Weekly Section where you will add the file. If you are using the Collapsed Topic format in your course, first open the section.

Step 3:Scroll down (if needed) so that you can see the bottom of the Topic or Weekly Section. (As with the Add a Resource... drop down menu, new resources will always be added to the bottom a Section.)

Step 4:Arrange your computer desktop windows so that you can view both your browser window and your files on your computer (e.g., in an open folder or on your desktop).

Step 5:

  • To upload a single file:
    Drag a file from your computer into the bottom of a course Section. An indicator stating "Add file(s) here" will show where the file will appear in the course section when you release your mouse button.
  • To upload multiple files at once:
    Hold down the CTRL key (COMMAND+click for Mac) and click the file names, then drag into the Section in Moodle. An indicator stating "Add file(s) here" will show where the files will appear in the course section when you release your mouse button. The file(s) will appear in the Moodle section titled for the file name (without a file extension, i.e., no .pdf).

Known Issues:

  • If you aren't able to reliably rearrange resources that you have just uploaded, refresh the page.
  • You cannot drag and drop a Folder of files into Moodle, but if you add a Folder resource first, you can drag multiple files at once.


Step 1:On your course page, click Turn editing on (top right).  Editing icons and links will appear.

editing button

Step 2:Locate the Topic or Weekly Section where you will add the file. 

Step 3:At the bottom-right of the section, click  + Add an activity or resource. The Activity Chooser pop-up window opens.

Step 4:In the Activity chooser Activities are listed above Resources. Scroll down to see all the Resources and select the File. 

picker

Step 5:Click Add. The Add resource screen will open.

Step 6:

On the Adding a new file screen, enter a title for your file in the required Name field.  The name you enter will display as the link to the file on your course page.

general settings

Step 7:

In the Content box, click Add. The File picker will open.

add content button

Step 8:

From the options on the left of the File picker, select Upload a file then click Browse to search for the desired file. Double-click to select the file. You will be returned to the File picker window.

file picker

Step 9:In the File picker, click Upload this file You will be returned to the Adding a new file screen.

Step 10:Scroll down to the bottom of the window and click Save and return to course. You will be returned to your course homepage.

Step 11:Click the file link to make certain the file opens properly.

Q. What to select in Migration of Old Course File dropdown?
A. Select Active
Legacy Course Files


Enrollment Questions

Q. How do students enroll in a class?
A. Each term ITS will automatically enroll the students into their courses. Faculty may need to manually enroll a student on occasion. If so:

1.  Go to Settings > Course administration> Users. Click the triangle to the left of users to expand. 

2.  Click Enrolled users. A list of enrolled students will appear.

3.  Click Enroll Users button on the upper right.
enroll users button

4.  When the Enroll Users box appears be sure to select Student (or the appropriate role) from the Assign Roles drop-down menu.  On the bottom you can type the person’s last name, and search for their name in the list. Then click the "Enroll" button.

                    

5.  You can enroll several people at one time following step #4.  Please not that after you click the Enroll Button the option disappears next to the username.  Once finished click the Finish Enrolling Users button.

Q. How does a student unenroll from a class?
A.
1.  Go to Settings > Course administration> Users. Click the triangle to the left of users to expand. 

2.  Click Enrolled users. A list of enrolled students will appear.

3.  Click the X under the Enrollment Methods column
unenroll

4.  A warning will appear, please note that unenrolling a student will remove their grade information from your course.  Verify that you are unenrolling the correct student and click Continue.

Q. How to make the course visible/available to students?
A.
1. Click on "Edit Settings" (located on the left under Course Administration)

edit settings

2.  Scroll down to ‘Visible’.  From the drop-down next to Visible, select “Show” to make the course visible to students

show

3.  Click Save and Display

save and display button

4.  At the end of the semester, please close the course by selecting "Hide" from the Visible options.


Working In Moodle Questions

Q. How do I email students from Moodle?
A.
Log into Moodle and go to your course. Find the "Quickmail" block. If it is displayed, it will be located on the left or right side of the page. If the "Quickmail" block is not displayed, you can add it to your page by following these steps:

  • Click "turn editing on" button, located in the upper-right corner of the webpage.
  • Click "Add Block," located on the right side of the page.
  • Select "Quickmail" from the drop-down menu.

Quickmail Block

To email students:

  1. Click "Compose New Email" under the "Quickmail" block,
  2. Add ALL students as recipients by clicking the “Add All” button or select individual recipients by click on their name and the “Add” button.
  3. Write your message and click "Send."

*There are additional options, which you can explore to enhance your email

Note
:
The students will receive and respond to Quickmail through their regular email. When a student receives an email from an instructor through Moodle, it will not show the other students email addresses. If a student clicks "Reply", the reply will only go to the instructor.

Q. How do I add an assignment?
A.
From your course webpage, click the "turn editing on" button, located in the upper-right corner of the page. The editing tools will appear and you will now have the option to "Add an Activity" in course content area. Click "Add an Activity or Resource" and select Assignment.

When you select an assignment, you will be presented with many options to customize the assignment to your course. When you are finished, scroll to the bottom of the page and select "Save and Return to Course" or "Save and Display." For more information about assignments, visit The Assignments How To Page.

Note: When an assignment is created, Moodle will automatically place a grade item for that assignment in the GradeBook.

Q. Why can't I upload a file to Moodle?
A. If you can't upload a file to Moodle, there are two things to check.

  1. Make sure the Maximum upload size default is set to 2 GB. To go the Settings> Edit Settings > Maximum upload size and select 2 GB. If you made a change, be sure to scroll to the bottom of the page and click "Save changes".
  2. If you get an error trying to upload a file using Add a resource > Add File, try selecting Add a resource > Folder instead.

Q. How do I create a hyperlink?
A. You can create a hyperlink in any area that has a text editor, because the text editor contains the hyperlink buttons as highlighted below.

First you will need to display all the text editor options by clicking the button highlighted below


You can turn any text or picture into a hyperlink.  You can type the URL or simply a word or insert a picture, then you will highlight the text or image and click the Insert/Edit Link button.

When the Insert/Edit Link box appears, you will enter the URL of the website you would like the link to go to.

You will then select the Target.  It is often best to have the link Open in New Window (_blank).

Once you have entered the URL and selected the Target you will then click Insert.

If you forgot to insert http:// in front of the URL you will get a notice that Moodle will automatically insert http:// -- click OK

Lastly, you will want to verify that your hyperlink is working.  If the hyperlink is active you will see the Edit Link and Unlink buttons highlighted.

Q. Why do I get an error message when I try to right-click copy/paste/cut?
A. This is an issue with the text editor and Moodle on Chrome, Firefox and Safari. Instead of right-clicking in a Moodle textbox to cut, copy and paste, try one of the following:

1. Use keyboard commands instead of right-clicking

  • ctrl + x = cut (PC)
  • ctrl + c = copy (PC)
  • ctrl + v = paste (PC)
  • cmd + x = cut (Mac)
  • cmd + c = copy (Mac)
  • cmd + v = paste (Mac)

2. Use the menu bar instead of right-clicking:

  • Edit > Cut
  • Edit > Copy
  • Edit > Paste

Q. What is the group button? How does it work?
A.  The group button is located to the right of the Edit drop down menu.  In order to use this button, the instructor has to establish groups in the course.

The group button is a cycle button.  Each click changes the group setting.  By default the button is set to No Groups
- No Groups

The second click means separate groups. In ‘Separate groups’ mode, each group can only see their own group – other groups are invisible.
- Separate Groups

The third click means visible groups. In ‘Visible groups’ mode, each group works in their own group, but can also see other groups.
- Visible Groups

***If you accidentally click this button, please click it again to go back to  No Groups ().  Also, verify in the Common Module Setting of the Assignment that the following box is unchecked***

Q. How do I use Spellchecker?
A. When a word is underlined in red, the browser spellchecker has detected an error.  To view the spelling suggestions or to ignore the word do the following:

1.  Highlight the word
2.  Press and Hold the Control key and Right Click

spellcheck demo

Q. How do I expand the TinyMCE editor toolbar?
A. Click the Toggle Button

Before After
collapsed toolbar   expanded toolbar

Q. How do I change the text editor toolbar?
A. Follow the directions below:

1.  Click on your username in the upper right corner and select Preferences

user preferences

2.  Then click Editor Profile

editor preferences

3.  Scroll down the page to Text Editor and Select the TinyMCE HTML Editor from the dropdown list

select tinymce

4.  Click Save Changes at the bottom of the page

Q. Why isn't my imported external tool working?
A.  If an instructor has imported an External Tool from one course into another, they will need to Edit the External Tool and re-select the tool type.

Q. Why won't my external tool launch?
A. If an instructor has an issue launching an External Tool.  Check the following 3 items:

  • Turn Editing On
  • Click Edit Settings next to the External Tool
  1. Check External Tool Type
  2. Check Launch Contain
  3. Check Consumer Key and Shared Secret Fields
    1. Click “Show More…”
    2. Verify that the Consumer Key and Shared Secret Fields are empty.  (If their browser is setup to remember their Moodle Username and Password, it will often populate these two fields with that information, which makes the tool not work)

Q. Why do I get an error when I click on the External Tool?
A.  VoiceThread doesn’t consistently work in Chrome.

Q. How to move items within a Moodle course?
A.  1.  Turn Editing On
2.  Click and hold the 4-way arrow to the left of the item
3.  Drag the item up or down and a little to the right
4.  Release and the object should now move to the new location


Discussion Forum Questions

Q. How do I add a discussion forum?
A. There are four types of forums:

  • A single simple discussion - A single topic discussion developed on one page, which is useful for short focused discussions
  • Each person posts one discussion - Each person can post exactly one new discussion topic (everyone can reply to them though); this is useful when you want each student to start a discussion about, say, their reflections on the week's topic, and everyone else responds to these
  • Q and A Forum - Instead of initiating discussions Teachers (only) pose a question in the initial post of a discussion. Students may reply with an answer, but they will not see the replies of other Students to the question in that discussion until they have themselves replied to the same discussion.
  • Standard forum displayed in a blog-like format - Functions like the Standard forum for general use. Displays post content directly on the page
  • Standard forum for general use - An open forum where anyone can start a new topic at any time; this is the best general-purpose forum

After you've decided on the discussion forum type, click "Add an Activity or Resource" and select the corresponding type.

Click Here to View - How to Add a Forum Activity to Moodle

Q. How do I stop/start receiving e-mails from a discussion forum?
A.
When a person is subscribed to a forum it means that they will be sent email copies of every subsequent post in that forum. People can usually choose whether or not they want to be subscribed to each forum. However, the teacher can choose a subscription mode.  The teacher can select the “Optional Subscription” which allows participants to choose whether to be subscribed.  If the teacher selects the option “Forced Subscription” on a particular forum then all course users will be subscribed automatically and will not be able to unsubscribe themselves at any time. "Auto Subscription" then all current and future course users will be subscribed initially but they can unsubscribe themselves at any time. If the teacher chooses "Subscription Disabled" then no subscriptions to the forum will be allowed. The subscription mode and subscribe or unsubscribe links appear in the Settings menu under Forum administration when viewing the forum.  Teachers can quickly change the mode via the 'Subscription mode' options and view the current subscribers via the 'Show/edit current subscribers' link.

Check your profile settings: To change subscription forum options for all forums, go to the user profile (on the login/logout block) and click Settings>My Profile Setting>Edit Preferences, next to Forum auto-subscribe select “No, don’t automatically subscribe me to forums”.

A daily digest of either complete forum posts or with subjects only can be enabled in Settings>My profile settings>Edit profile.

1. Email digest type - This setting determines how you receive any posts from Forums to which you are subscribed, allowing you to receive messages individually or on a daily basis.

2. Forum auto-subscribe - This setting lets you decide if you want email copies of posts that are added to forums. If you set this to subscribe, the system will automatically email you copies of new posts in forums that you post in, unless you manually override it when posting.

3. Forum tracking - Enabling forum tracking means highlighting the posts you have not read yet, which should improve your forum navigation.

The 3 setting can be located and adjusted based on user preferences. (The settings displayed below are the recommended settings.)

Forum Preferences

Q. How do I enable guests to post in a forum?
A. It's not possible to enable guests to post in a forum.

Q. How do I see unread forum post?
A.
"Read tracking" for a forum allows users to track read and unread messages in the forum. "Read Tracking" is determine/established by the instructor at the time the forum is created.  There are three options for this setting:

  • Optional (default) - students can turn tracking on or off for the forum at their discretion
  • On - tracking is always on in this forum for all members
  • Off - tracking is always off in this forum for all members

Users can also set Forum Tracking in their own profile. 

Step 1:  Go to your profile in the upper right corner, click on your picture and select Preferences.

profile preferences

Step 2:  Select Forum Preferences

C:\Users\bbush\Desktop\New Faculty Moodle Page Pictures\forum_preferences.png

Step 3:  Set Forum Tracking to "Yes: highlight new posts for me"

Highlight New Posts

1. Email digest type - This setting determines how you receive any posts from Forums to which you are subscribed, allowing you to receive messages individually or on a daily basis.

2. Forum auto-subscribe - This setting lets you decide if you want email copies of posts that are added to forums. If you set this to subscribe, the system will automatically email you copies of new posts in forums that you post in, unless you manually override it when posting.

3. Forum tracking - Enabling forum tracking means highlighting the posts you have not read yet, which should improve your forum navigation.

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Last modified: Thursday, August 18, 2016, 2:01 PM